Payble FAQ

Payble is the safe and easy way to pay and manage your bills. With Payble you can easily pay and manage your bills, and activate flexible payment options if you need. We’re partnering with innovative businesses around Australia to improve how bills are paid.

 You can rest assured that all payment and personal information is stored safely and meets the highest requirements for data security. In fact, Payble is approved by the ACCC under the Consumer Data Right.

Please contact our friendly staff on 03 5888 5100.

Payble is a digital payment platform that allows Berrigan Shire residents to make flexible payments towards their rates and water.

Any Berrigan Shire ratepayer who is responsible for paying rates and or water. Each rates notice has a unique Payble QR code that allows the ratepayer to set up flexible payment options or pay once.

No. Ratepayers have the freedom to choose how they pay their rates. Payble allows flexible payments and the ability to self-manage your account.

For other payment options see Paying your Rates/Water.

Yes. You can access Payble via desktop by visiting:Payble, but please note you will require your mobile phone to receive a "One Time Password" to log in.

Yes! Payble is an Australian company with their Head Office in NSW. Payble is backed by CommBank – Australia's largest bank.

Payble is not a budgeting tool (there are enough of them out there)! However, managing flexible payments should help you with your budgeting!

Control of what and when to pay – set up flexible payments that suit you with the ability to skip or change your payment schedule at any time.

Yes. It has been developed to meet the standards set out by the ACCC Consumer Data Right regulations.

Users are always prompted to log in using their mobile number and a One Time Password.

Set up or change automated recurring payments – remove the life admin hassle. Access payment options like flexible payment plans, changing payment dates or skipping a payment.

Simply scan the QR code on your rates notice and choose how to pay your rates. Berrigan Shire Council will then communicate with you to remind you of upcoming payments and provide you the ability to update your payment schedule.

The Payble QR code is on the front page of the rates and water notice – you can also visit https://pay.berriganshire.nsw.gov.au/biller/berrigan-shire-councilat any time.

Yes. Go to https://pay.berriganshire.nsw.gov.au/biller/berrigan-shire-council on your phone or desktop browser

With Payble, if you have setup flexible payments you can skip a payment. Click on your payment plan and select “Skip Next Payment” from the option menu. You cannot skip payments if you have chosen the “Autopay” payment type. If you have registered for Autopay, you automatically pay the total amount due on the due date.

Yes – simply log in and select the account you wish to change or cancel the payment schedule for. Then from the "Options" menu, select "Cancel" and follow the prompts.

If you want to change your payment schedule, go back to the Welcome page and select Link new property from the "Options" menu and select the new schedule you would like.

You will also receive SMS confirmation of any changes made to your account.

Yes, you can make additional payments. Depending on the type of payment plan, your future scheduled payments may be adjusted.

When your payment has been receipted it will be reflected in the Payble schedule giving you piece of mind. You will also be able to see this in on your bank statements. You will also receive and SMS notification.

There is no limit to how many properties you can have under one Payble account. Each property has a unique identifier and QR code, so if you own multiple properties you can schedule payments for each property under your Payble account, by scanning each QR code, and view your schedules in one place.

Simply log in and select the account you want to cancel or change. From the "Options" menu, select "Cancel" and follow the prompts. If you want to change your payment schedule, go back to the Welcome page, select Link new account from the "Options" menu and select the new schedule you would like. You will also receive SMS confirmation of any changes made to your account.

Failed credit or debit card payments will reject immediately. Payble will reattempt to process payment two days after, and you will be advised when this will occur by SMS. You can also update your payment methods to pay or skip this payment by logging in to Payble.

You can have properties under one Payable account. Multiple properties can be linked to your mobile phone number. From this login, you can add as many properties as you would like to create flexible payment plans for.

Yes, you should cancel your payment plan prior to property settlement.

There is no need to reset your password. A "One Time" password is generated and sent via SMS each time you log in. This password is valid for 180 seconds for added security.

If there is a problem with the Payble link, or the functionality of Payble please contact Berrigan Shire Council on 03 5888 5100 or mail@berriganshire.nsw.gov.au for support.

If there is a problem with your rates balances, or amounts due please contact Berrigan Shire Council on 03 5888 5100 or mail@berriganshire.nsw.gov.au

Yes. Your payment plan will be completed each billing period and a new one will automatically recommence once your next annual rates notice has been issued. You will be notified of this in advance of the payment plan recommencing. You may choose to cancel or amend your payment plan at any time.