Problem Animals

If you have a complaint regarding your neighbour’s dog barking or other issues, the following steps are recommended:

1. Approach the dog's owner and state your case clearly and politely. Chances are they are unaware their dog is bothering you.
2. If the dog's owner is unapproachable or does not agree that a problem exists, you can get in touch with our Ranger 03 5888 5100
3. If the problem persists or you have been directed by Council please complete the Dog Barking Form & Log Sheet. You will need to upload the Log Sheet(PDF, 87KB) filled in.

If you have a complaint regarding your neighbour’s cat the following steps are recommended:

1. Approach the cat's owner and state your case clearly and politely. Chances are they are unaware their cat is bothering you.
2.  If the cat’s owner is unapproachable or does not agree that a problem exists, you can get in touch with our Ranger 03 5888 5100

It is to be noted however, under the provisions of the Companion Animals Act 1998 cats within New South Wales are considered to have no boundaries and are free to roam. Due to this freedom we are unable to actively patrol with a view of seizing stray cats, and it is often difficult to determine someone's pet from a stray, homeless or feral cat.

If you find a lost dog or cat wearing a collar or tag with identification, try contacting its owner first.

If you cannot contact the owner, the right thing to do is to surrender the animal to the vet or Council. This ensures the best effort can be made to determine the pet's ownership details in the shortest possible time by scanning for a microchip.

In most cases, Council is the first place concerned pet owners will contact if they have lost a pet, again reducing any time in reuniting pets with their owners.

You can contact us if you have a stray animal secured on your property, and a Ranger will come and collect the animal and take it to the animal pound. Call 03 5888 5100.